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Frequently Asked Questions

Here are answers to some common questions about COVID-19, the vaccines, and guidance.
If you don't see an answer to your question in the FAQs, please ask us. We are here to help.

02. Vaccines (1)

Yes. In Illinois, as long as you can medically tolerate it, everyone 2 years and older should wear a mask over their nose and mouth in indoor public places. Masking is also recommended for crowded outdoor settings and activities that involve close contact with others who are not fully vaccinated.

You can remove your face covering while actively eating or drinking (including in bars or restaurants). While working, workers can remove their masks as long as they consistently maintain six feet of distance. An example of this would be if you’re working in your own office room or cubicle.

Everyone is required to wear a face covering on planes, buses, trains, and other forms of public transportation; in transportation hubs such as airports, train and bus stations; in congregate facilities such as correctional facilities and homeless shelters; and in healthcare settings.

Category: 02. Vaccines

04. Prevention (1)

To prevent the spread of COVID, you should: get vaccinated, wear a mask, wash your hands, keep your distance from people who don’t live with you, and stay home when you’re sick.

Category: 04. Prevention

05. Masking (11)

Yes. Customers can remove their face coverings when actively eating and drinking but should wear face coverings at all other times when inside a bar or restaurant. It is recommended that tables be arranged so that seated patrons are a minimum of six feet away from patrons at other tables.

Category: 05. Masking

Yes. In Illinois, people in indoor public places must wear a face covering at all times, unless they can consistently maintain six feet of distance all of the time (such as when working in an office or cubicle).

Category: 05. Masking

Yes. Even if you’re vaccinated, you are required to wear a mask on public transportation.

Category: 05. Masking

Face coverings may be removed by workers at workplaces when they can consistently maintain six feet of distance from others.

Category: 05. Masking

Yes. Face coverings must be worn at all times when inside a health and fitness center, including while exercising.

Tags: Gyms, Masking
Category: 05. Masking

People are strongly encouraged to wear face coverings in crowded outdoor settings and for activities that involve close contact with people who are not fully vaccinated. Individual businesses can institute their own policies around masking outdoors, such as concert venues.

Category: 05. Masking

Yes. All employees and customers, regardless of vaccination status and ability to physically distance, must wear face coverings in retail settings.

Category: 05. Masking

It is not required but it is strongly recommended. We also recommend getting vaccinated, washing your hands frequently, keeping your distance from others and staying home if you’re sick. This will help to keep COVID from spreading.

Category: 05. Masking

Sometimes wearing a face covering may not be possible. Face coverings should not be worn by someone if it creates a risk to workplace health, safety, or job duty as determined by the workplace risk assessment.

Category: 05. Masking

Persons who cannot medically tolerate a face covering are exempt from the Order. Individuals and businesses might consider the following alternatives: – Allow the customer to wear a scarf, loose face covering, or full-face shield instead of a face covering. – Allow the customer to wear a scarf, loose face covering, or full-face shield instead of a face covering. – Allow the customer to wear a scarf, loose face covering, or full-face shield instead of a face covering. – Allow the customer to wait in a car for an appointment and enter the building when called or texted. – Offer appointments by telephone or video.

Category: 05. Masking

All individuals the age of 2 or over who can medically tolerate a face covering are required to wear a face covering over their nose and mouth when in an indoor public place. All employees must wear face coverings in indoor workplaces.

Category: 05. Masking

06. Guidance/Mandates (4)

Tents, including those used for weddings, must have at least 50% of the sides open in order to be considered an outdoor area. Tents that do not have at least 50% of the sides open are considered public indoor places and occupants must wear face coverings, regardless of vaccination status or physical distancing.

Tags: Guidance, Masking

Yes. Businesses and venues should post clear signage for patrons and the public instructing them on face covering requirements. Signage should be posted at entrances and in various locations throughout the premises, especially those where individuals may congregate. You can download signs in English and Spanish here: https://cookcountypublichealth.org/ccdph-covid-19-communications/

Governor Pritzker signed Executive Order 21-22 on September 3, 2021. This Order requires all individuals over the age of 2 and who can medically tolerate a face covering to wear a face covering when in indoor public places. The Executive Order also requires health care workers, school personnel, higher education personnel and students, and employees and contractors of state-owned or operated congregate facilities to be fully vaccinated.

Local police and public health departments can use traditional police powers and public health authority to enforce the Executive Order.

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