Frequently Asked QuestionsHere are answers to some common questions about COVID-19, the vaccines, and guidance.
If you don't see an answer to your question in the FAQs, please ask us. We are here to help.
02. Vaccines (1)
Yes. In Illinois, as long as you can medically tolerate it, everyone 2 years and older should wear a mask over their nose and mouth in indoor public places. Masking is also recommended for crowded outdoor settings and activities that involve close contact with others who are not fully vaccinated.
You can remove your face covering while actively eating or drinking (including in bars or restaurants). While working, workers can remove their masks as long as they consistently maintain six feet of distance. An example of this would be if you’re working in your own office room or cubicle.
Everyone is required to wear a face covering on planes, buses, trains, and other forms of public transportation; in transportation hubs such as airports, train and bus stations; in congregate facilities such as correctional facilities and homeless shelters; and in healthcare settings.
04. Prevention (1)
05. Masking (11)
Can customers sitting inside at bars or restaurants remove their face coverings when eating and drinking?
Yes. Customers can remove their face coverings when actively eating and drinking but should wear face coverings at all other times when inside a bar or restaurant. It is recommended that tables be arranged so that seated patrons are a minimum of six feet away from patrons at other tables.
Do I have to wear a face covering indoors if I’m able to maintain six feet of physical distancing some or most of the time?
Do people have to wear face coverings in health and fitness centers if they can stay six feet apart?
People are strongly encouraged to wear face coverings in crowded outdoor settings and for activities that involve close contact with people who are not fully vaccinated. Individual businesses can institute their own policies around masking outdoors, such as concert venues.
Does the face covering requirement apply to employees who wear other safety equipment on their heads or faces?
Persons who cannot medically tolerate a face covering are exempt from the Order. Individuals and businesses might consider the following alternatives: – Allow the customer to wear a scarf, loose face covering, or full-face shield instead of a face covering. – Allow the customer to wear a scarf, loose face covering, or full-face shield instead of a face covering. – Allow the customer to wear a scarf, loose face covering, or full-face shield instead of a face covering. – Allow the customer to wait in a car for an appointment and enter the building when called or texted. – Offer appointments by telephone or video.
06. Guidance/Mandates (4)
Tents, including those used for weddings, must have at least 50% of the sides open in order to be considered an outdoor area. Tents that do not have at least 50% of the sides open are considered public indoor places and occupants must wear face coverings, regardless of vaccination status or physical distancing.
Yes. Businesses and venues should post clear signage for patrons and the public instructing them on face covering requirements. Signage should be posted at entrances and in various locations throughout the premises, especially those where individuals may congregate. You can download signs in English and Spanish here: https://cookcountypublichealth.org/ccdph-covid-19-communications/
What does the Governor’s latest order [Executive Order 21-22 (09/03/21)] say regarding face covering and vaccination requirements?
Governor Pritzker signed Executive Order 21-22 on September 3, 2021. This Order requires all individuals over the age of 2 and who can medically tolerate a face covering to wear a face covering when in indoor public places. The Executive Order also requires health care workers, school personnel, higher education personnel and students, and employees and contractors of state-owned or operated congregate facilities to be fully vaccinated.
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