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Frequently Asked Questions

Here are answers to some common questions about COVID-19, the vaccines, and guidance.
If you don't see an answer to your question in the FAQs, please ask us. We are here to help.

02. Vaccines (1)

Yes. In Illinois, as long as you can medically tolerate it, everyone 2 years and older should wear a mask over their nose and mouth in indoor public places. Masking is also recommended for crowded outdoor settings and activities that involve close contact with others who are not fully vaccinated.

You can remove your face covering while actively eating or drinking (including in bars or restaurants). While working, workers can remove their masks as long as they consistently maintain six feet of distance. An example of this would be if you’re working in your own office room or cubicle.

Everyone is required to wear a face covering on planes, buses, trains, and other forms of public transportation; in transportation hubs such as airports, train and bus stations; in congregate facilities such as correctional facilities and homeless shelters; and in healthcare settings.

Category: 02. Vaccines

04. Prevention (1)

To prevent the spread of COVID, you should: get vaccinated, wear a mask, wash your hands, keep your distance from people who don’t live with you, and stay home when you’re sick.

Category: 04. Prevention

05. Masking (1)

It is not required but it is strongly recommended. We also recommend getting vaccinated, washing your hands frequently, keeping your distance from others and staying home if you’re sick. This will help to keep COVID from spreading.

Category: 05. Masking

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