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Businesses and employers play an important role in preventing and slowing the spread of COVID-19 within the workplace.

CCDPH can Support You in Maintaining Healthy and Safe Business Operations

Role of Businesses and Employers


You can use graphics like this one from the CDC to keep your workers safe and limit the spread of COVID-19. There are more printable flyers and graphics below.

On February 2, 2021, suburban Cook County re-entered into Phase 4 of Restore Illinois

As you resume business operations, it is important to re-assess progress and revisit policies, protocols and procedures that prevent and reduce spread among your workers. Click here for detailed safety guidelines for businesses.

If you have specific questions or comments about how Phase 4 affects your business or employees, please feel free to get in touch with the Dept. of Commerce. For direct support, contact the Business Hotline Monday through Friday at 1-800-252-2923, or email at: [email protected].

Businesses in suburban Cook County (excluding Evanston, Oak Park, Skokie, and Stickney Township) should report all known or suspected COVID-19 cases in employees to CCDPH. Please call (708) 836-8699 to report the information. 


Vaccine information for employers of essential workers

factory-workersFrontline essential workers and other essential workers have been identified by the CDC as priority groups for COVID-19 vaccination due to high risk of exposure to COVID-19 infection. There are three main ways that businesses who employ frontline essential workers and other essential workers can move forward on facilitating vaccine for your employees.

  1. Enroll as an approved COVID-19 vaccine provider. If your facility meets the requirements in Section 5 of the Illinois COVID-19 Vaccination Plan to provide COVID-19 vaccinations, you can register your facility as an independent vaccinator site.
  2. Partner with an approved COVID-19 vaccine provider. Third-party vaccination providers, such as those who offer onsite flu clinics, can be contracted to provide vaccinations at your workplace. If you have a relationship with a third-party provider, please reach out to work with them before contacting a new provider.If they have not yet applied to become an approved COVID-19 vaccine provider, they will need to complete the steps to become one. Additional provider options will be added to this website once available.CCDPH does not endorse any of the listed organizations. Information is provided only as a convenience. See the full disclaimer. Companies located in CCDPH’s jurisdiction serving individuals with limited resources or access to care may request consideration for on-site vaccination by completing this form.
  3. Promote the Cook County vaccine registration site. Cook County launched a website for the purpose of providing vaccine updates and offering vaccine appointments through Cook County Health sites. The portal allows people to be placed in the proper phase and, if appointments are available, to schedule their vaccination. This process is expected to take some time, so please help us ask for patience from your employees/workers. A vaccination appointment hotline is available for any essential workers who lack internet access or are not comfortable with technology. Call 1-833-308-1988 from Monday to Friday, 7 a.m. to 7 p.m.

Consider taking additional steps to encourage your employees to get vaccinated. 

  • Be flexible in your human resources policies. Establish policies that allow employees to take paid leave to seek COVID-19 vaccination at a location in suburban Cook County, if on-site vaccination is not possible. Support transportation to off-site vaccination clinics.
  • Display promotional posters/flyers about COVID-19 vaccination in break rooms, cafeterias, and other high traffic areas.
  • Post information in company communications (e.g., newsletters, intranet, emails, portals) about the importance of COVID-19 vaccination and where to get the vaccine.

Need education resources?

cdc essential worker poster

The Covid-19 Vaccine: as Essential as You Are

The Centers for Disease Control and Prevention (CDC) designed an Essential Workers COVID-19 Vaccine Toolkit to support companies like yours in educating your essential workers about the importance of the COVID-19 vaccine. Additionally, many workers have questions about the differences among the three vaccines. It’s critical to communicate that all three vaccines are safe and effective and that the best vaccine is whichever one is available to you.

Check out this one-pager and social media content with FAQs about the three vaccines, and two videos — Understanding the COVID-19 Vaccine and Learning about the Johnson & Johnson Vaccine — featuring Dr. Claudia Fegan, Chief Medical Officer of Cook County Health. 

What happens when workers get vaccinated? While it is important to continue to take precautions like wearing a mask and staying six feet apart from others, there are some changes to guidance when people are fully vaccinated. Click here to find out what’s new.

Additional COVID-19 Resources for Businesses

How to Protect Yourself and Others… and Slow the Spread


We all play a role in preventing and slowing the spread of COVID-19. In addition to following any new policies or procedures related to illness, cleaning and disinfecting, and work meetings and travel at your workplace, below are steps that you can take to protect yourself at work and at home.

  • Stay home if you are sick, except to get medical care, and to learn what to do if they are sick.
  • Inform your supervisor if you have a sick household member at home with COVID-19 and to learn what to do if someone in your home is sick.
  • Wear a mask when out in public and when around people who do not live in their household, especially when physical distancing is hard to maintain. 
  • Wash your hands often with soap and water for at least 20 seconds or to use hand sanitizer with at least 60% alcohol if soap and water are not available. Use soap and water when hands are visibly dirty. Key times for you to clean your hands include:
    • Before and after work shifts
    • Before and after work breaks
    • After blowing their nose, coughing, or sneezing
    • After using the restroom
    • Before eating or preparing food
    • After putting on, touching, or removing cloth face coverings
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of their elbow. Throw used tissues into no-touch trash cans and immediately wash hands with soap and water for at least 20 seconds. If soap and water are not available, use hand sanitizer containing at least 60% alcohol. Learn more about coughing and sneezing etiquette on the CDC website.
  • Practice routine cleaning and disinfection of frequently touched objects and surfaces such as workstations, keyboards, telephones, handrails, and doorknobs. Dirty surfaces can be cleaned with soap and water prior to disinfection. To disinfect, use products that meet EPA’s criteria for use against SARS-CoV-2 external icon, the cause of COVID-19, and are appropriate for the surface.
  • Avoid using other employees’ phones, desks, offices, or other work tools and equipment, when possible. Clean and disinfect them before and after use.
  • Practice physical distancing by avoiding large gatherings and maintaining distance (at least 6 feet) from others when possible.


Vaccine Information

There is a lot of information about the vaccines, and it is hard to know what is true and what is false. View CCDPH infographic that busts common myths. To learn more about the vaccines, view COVID-19 Information for Workers and check out this video Understanding the COVID-19 Vaccinefeaturing Dr. Claudia Fegan, Chief Medical Officer of Cook County Health. 

Interested in getting the vaccine?

Ask your employer if they will be providing on-site vaccinations. If not, register at the Cook County registration site. Cook County has launched a website for the purpose of providing vaccine updates and offering vaccine appointments through Cook County Health sites. The portal allows people to be placed in the proper phase and, if appointments are available, to schedule their vaccination. A vaccination appointment hotline is available if you lack internet access or are not comfortable with technology. Call 1-833-308-1988 from Monday to Friday, 7 a.m. to 7 p.m.

CCDPH, Raise the Floor Alliance, and several worker centers collaborate to promote and protect the health and safety of workers

Suburban Cook County Workers Protection Program

To promote and protect the health and safety of workers through bi-directional, worker-centered systems for education, reporting and compliance. 

Education: Educating employers and workers of their rights, responsibilities, and best practices for reducing transmission of COVID-19 to promote healthy and safe workplaces.

Reporting: Assuring workers have a safe, confidential way of reporting violations to identify  noncompliant employers; and maintaining transparent communication across relevant parties regarding actions to address complaints. 

Compliance: Supporting employers and workers to comply with recommendations and requirements to reduce COVID-19 transmission. 

Equip employers and workers, including temp and gig workers, with information, resources and support to minimize the spread of diseases, including COVID-19, and promote the health & safety in workplaces..

Together with CCDPH, Raise the Floor and several worker centers are educating workers on their rights and linking them to existing resources. They are reaching workers who are undocumented, immigrants, people of color, low-wage, and/or formerly incarcerated and work across a number of different industries. Raise the Floor and the worker centers are also outreaching to employers to share COVID-19-related guidance and best practices. 

This project is made possible by funds received through the COVID-19 Local Health Department (LHD) Contact Tracing Grant from the Illinois Department of Public Health (IDPH)

Partnering Organizations

Raise the Floor

Arise Chicago 

Chicago Community and Workers Rights

Centro de Trabajadores Unidos

Chicago Workers Collaborative

Warehouse Workers for Justice

Temporary Worker Union Alliance Project

Vaccine & Testing Locations

Permanent & Semi Permanent Vaccine Locations

Provider NameStreetCityZipLink for ApptsPhone Number
ACCESS Addison Family Health Center
1111 W. Lake StreetAddison60101Make an appointment1-833-754-2149
ACCESS Ashland Family Health Center
5159 S. Ashland Ave.Chicago60609Make an appointment1-833-754-2149
ACCESS Auburn-Gresham Family Health Center
8234 S. Ashland Ave.Chicago60620Make an appointment1-833-754-2149
ACCESS Austin Family Health Center
4909 W. Division
Suite 508
Chicago60651Make an appointment1-833-754-2149
ACCESS Blue Island Family Health Center
13000 Maple AvenueBlue Island60406Make an appointment1-833-754-2149
ACCESS Booker Family Health Center
654 E. 47th StreetChicago60653Make an appointment1-833-754-2149
ACCESS Brandon Family Health Center
2822 E. 83rd StreetChicago60617Make an appointment1-833-754-2149
ACCESS Brickyard Family Health Center
6020 W. Diversey Ave.Chicago60639Make an appointment1-833-754-2149
ACCESS Cabrini Family Health Center
3450 S. Archer Ave.Chicago60608Make an appointment1-833-754-2149
ACCESS Centro Medico
3700 W. 26th St.Chicago60623Make an appointment1-833-754-2149
ACCESS Centro Medico San Rafael
3204 W. 26th St.Chicago60623Make an appointment1-833-754-2149
ACCESS Des Plaines Valley Health Center
7450 W. 63rd StreetSummit60501Make an appointment1-833-754-2149
ACCESS Doctors Medical Center
6240 W. 55th StreetChicago60638Make an appointment1-833-754-2149
ACCESS Evanston Family Health Center
1723 Howard StreetEvanston60202Make an appointment1-833-754-2149
ACCESS Family Health Society
152 W. Lincoln HighwayChicago Heights60411Make an appointment1-833-754-2149
ACCESS at Gary Comer Youth Center
7200 S. Ingleside Ave.Chicago60619Make an appointment1-833-754-2149
ACCESS Genesis Center for Health and Empowerment
1 N. BroadwayDes Plaines60016Make an appointment1-833-754-2149
ACCESS Grand Boulevard Health and Specialty Center
5401 S. WentworthChicago60609Make an appointment1-833-754-2149
ACCESS Hawthorne Family Health Center
3040 S. Cicero Ave.Cicero60804Make an appointment1-833-754-2149
ACCESS Located at Holy Cross
2701 W. 68th Street
Chicago60629Make an appointment1-833-754-2149
ACCESS Humboldt Park Family Health Center
3202 W. North AvenueChicago60647Make an appointment1-833-754-2149
ACCESS Kedzie Family Health Center
3229-43 W. 47th Pl.Chicago60632Make an appointment1-833-754-2149
ACCESS Madison Family Health Center
3800 W. Madison StreetChicago60624Make an appointment1-833-754-2149
ACCESS Martin T. Russo Family Health Center
245 South Gary Avenue - Lower LevelBloomingdale60108Make an appointment1-833-754-2149
ACCESS Melrose Park Family Health Center
8321 W. North AvenueMelrose Park60160Make an appointment1-833-754-2149
ACCESS Northwest Family Health Center
1120 N. Arlington Heights Rd.Arlington Heights60004Make an appointment1-833-754-2149
ACCESS Pilsen Family Health Center
1817 S. Loomis StreetChicago60608Make an appointment1-833-754-2149
ACCESS Plaza Family Health Center
2533 W. Cermak RoadChicago60608Make an appointment1-833-754-2149
ACCESS Rogers Park Family Health Center
1555 West Howard StreetChicago60626Make an appointment1-833-754-2149
ACCESS Servicios Medicos La Villita
3303 W. 26th StreetChicago60623Make an appointment1-833-754-2149
ACCESS at Sinai
Sinai Community Institute
2653 W. Ogden Ave.
3rd Flr.
Chicago60608Make an appointment1-833-754-2149
ACCESS Southwest Family Health Center
4839 W. 47th StreetChicago60638Make an appointment1-833-754-2149
ACCESS Warren Family Health Center
2409 W. Warren BoulevardChicago60612Make an appointment1-833-754-2149
ACCESS West Chicago Family Health Center
245 W. Roosevelt -
Bldg 14, Suite 150
West Chicago60185Make an appointment1-833-754-2149
ACCESS Westside Family Health Center
3752 W. 16th StreetChicago60623Make an appointment1-833-754-2149
Alivio at 2100 S Morgan 2100 S MorganChicago60608Make an appointment(773) 254-1400
Alivio Medical Center - Berwyn6447 Cermak RdBerwyn60402Make an appointment(773) 254-1400
Alivio PAV YMCA2947 S Oak Park AveBerwyn60402Make an appointment(773) 254-1400
Alzien Medical Ltd2850 W 95th St Suite #400 Evergreen Park60805Make an appointment(708) 424-7600
Alzien Pediatric Associates6700 W 95th St #250 Oak Lawn 60453Make an appointment(708) 424-7600
Aunt Martha's - Harvey15420 Dixie HwyHarvey60426(877) 692-8686
Broadway Medical Center - Bellwood4009 Warren Ave Bellwood 60104Make an appointment(708) 343-1300
Broadway Medical Center - Melrose Park153 1/2 N 19th Ave Melrose Park60160Make an appointment(708) 345-8960
Chicago Behavioral Hospital555 Wilson Ln Des Plaines60016Email for appointments (847) 768-5430
Emerge MedStaffing3330 W 177th St Suite 3FHazel Crest60429Make an appointment(888) 855-2995
x 800
Epic Urgent Care770 E Dundee Rd Palatine60074Make an appointment(708) 733-7750
Gottlieb Hospital701 W North AveMelrose Park60160Make an appointment
Jewel Osco 25043243 W 115th StMerrionette Park60803Make an appointment
(877) 723-3929
Jewel Osco 30519352 W 159th StOrland Park60462Make an appointment
(877) 723-3929
Jewel Osco 31821202 State StreetLemont60439Make an appointment(877) 723-3929
Jewel Osco 318817705 Halsted StHomewood60430Make an appointment(877) 723-3929
Jewel Osco 32237523 Lake StRiver Forest60305Make an appointment(877) 723-3929
Jewel Osco 3290806 W. North AvenueMelrose Park60160Make an appointment(877) 723-3929
Jewel Osco 34298730 W Dempster StNiles60714Make an appointment(877) 723-3929
Jewel Osco 3456411 Green Bay RoadWilmette60091Make an appointment(877) 723-3929
Jewel Osco 3474423 E. Dundee RoadPalatine60067Make an appointment(877) 723-3929
Jewel Osco 42282128 S. Manheim RoadWestchester60154Make an appointment(877) 723-3929
Jewel Osco 43081151 S Roselle RdSchaumburg60193Make an appointment(877) 723-3929
Jewel Osco 868801 S Ridgeland AveOak Lawn60453Make an appointment(877) 723-3929
Jewel Osco Store 11340 Patriot Blvd.Glenview60026Make an appointment(877) 723-3929
Jewel Osco Store 309812001 S. Pulaski RoadAlsip60803Make an appointment(877) 723-3929
Jewel Osco Store 322022 Biesterfield RoadElk Grove Village60007Make an appointment(877) 723-3929
Jewel Osco Store 34251480 Lee StreetDes Plaines60018Make an appointment(877) 723-3929
Jewel Osco Store 34611860 S Arlington Heights RdArlington Heights60005Make an appointment(877) 723-3929
Jewel Osco Store 34861489 Palatine RdHoffman Estates60192Make an appointment(877) 723-3929
Jewel Osco Store 40299534 S. Roberts RoadHickory Hills60457Make an appointment(877) 723-3929
Jewel Osco Store 7545545 S. Brainard AvenueCountryside60525Make an appointment(877) 723-3929
Loyola University Medical Center2160 S 1st AveMaywood60153Make an appointment
MacNeal Hospital3249 S Oak Park AveBerwyn60402Make an appointment
Oak Street Health
- Bellwood
456 25th AveBellwood 60104Make an appointment888-386-2178
Oak Street Health
- Berwyn
7000 Cermak RdBerwyn60402Make an appointment888-386-2178
Oak Street Health
- Blue Island
3076 W 127th StBlue Island60406Make an appointment888-386-2178
Oak Street Health
- Lincoln Crossing
1401 Western AveChicago Heights60411Make an appointment888-386-2178
PCC-South6201 Roosevelt RoadBerwyn60402(773) 295-3347
PCC-Melrose Park1111 Superior Street, Suite 101Melrose Park60160(773) 295-3347
Physicians Immediate Care
4800 W 129th St Alsip60803Make an appointment708-377-2169
Physicians Immediate Care
-Elk Grove Village
1420 Busse RdElk Grove Village60007Make an appointment847-653-0142
Physicians Immediate Care
-Hanover Park
7425 Barrington RdHanover Park60133Make an appointment630-823-0392
Physicians Immediate Care
8630 W Golf RdNiles60714Make an appointment847-299-0009
Physicians Immediate Care
4900 N Cumberland AveNorridge60706Make an appointment708-456-1600
Physicians Immediate Care
-Orland Park
9570 W 159th St Ste AOrland Park60467Make an appointment708-675-7070
Physicians Immediate Care
-Park Ridge
123 S Northwest HwyPark Ridge60068Make an appointment224-585-7000
Pillars Community Health27 Calendar AveLa Grange60525Make an appointment(708) 745-5277
Quik Scripts3330 Ridge RdLansing60438Make an appointment708-474-9540
SPI Primary Care30 E. 15th StreetChicago Heights60411Make an appointment(708) 747-7777
SPI Primary Care3700 W. 203rd StreetOlympia Fields60461Make an appointment(708) 679-2570
Star-Care Family Wellness9830 Ridgeland Ave Ste 9AChicago Ridge60415Make an appointment708-581-4960
Walgreens 111094800 148th StMidlothian60445Make an appointment1-800-WALGREENS
Walgreens 14504101 1st AveLyons60534Make an appointment1-800-WALGREENS
Walgreens 156353959 W 95th StEvergreen Park60805Make an appointment1-800-WALGREENS
Walgreens 15907800 Devon AvePark Ridge60068Make an appointment1-800-WALGREENS
Walgreens 27219000 N Greenwood AveNiles60714Make an appointment1-800-WALGREENS
Walgreens 27855840 W 35th StCicero60804Make an appointment1-800-WALGREENS
Walgreens 2986815 Summit StElgin60120Make an appointment1-800-WALGREENS
Walgreens 30767251 Lake StRiver Forest60305Make an appointment1-800-WALGREENS
Walgreens 39235 E Palatine RdArlington Heights60004Make an appointment1-800-WALGREENS
Walgreens 48746600 Willow Springs RdLa Grange Highlands60525Make an appointment1-800-WALGREENS
Walgreens 56702 N La Grange RdLa Grange60525Make an appointment1-800-WALGREENS
Walgreens 56831403 Waukegan RdGlenview60025Make an appointment1-800-WALGREENS
Walgreens 59624820 N Cumberland AveNorridge60706Make an appointment1-800-WALGREENS
Walgreens 64629595 Grand AveFranklin Park60131Make an appointment1-800-WALGREENS
Walgreens 6564522 Torrence AveCalumet City60409Make an appointment1-800-WALGREENS
Walgreens 67601000 N Roselle RdHoffman Estates60169Make an appointment1-800-WALGREENS
Walgreens 74113200 Vollmer RdOlympia Fields60461Make an appointment1-800-WALGREENS
Walgreens 96001445 W North AveMelrose Park60160Make an appointment1-800-WALGREENS
Walgreens 9924390 E 162nd StSouth Holland60473Make an appointment1-800-WALGREENS
Walgreens Store 12494800 W Cermak RdCicero60804Make an appointment1-800-WALGREENS
Walgreens Store 14498000 Broadview Village SqBroadview60155Make an appointment1-800-WALGREENS
Walgreens Store 2091028 S Elmhurst RdMount Prospect60056Make an appointment1-800-WALGREENS
Walgreens Store 34332560 W Golf RdHoffman Estates60169Make an appointment1-800-WALGREENS
Walgreens Store 372713 E Irving Park RdStreamwood60107Make an appointment1-800-WALGREENS
Walgreens Store 37297350 Barrington RdHanover Park60133Make an appointment1-800-WALGREENS
Walgreens Store 392818301 Pulaski AveHazel Crest60429Make an appointment1-800-WALGREENS
Walgreens Store 3940375 E Dundee RdPalatine60074Make an appointment1-800-WALGREENS
Walgreens Store 39956 E North AveNorthlake60164Make an appointment1-800-WALGREENS
Walgreens Store 41487960 W 159th StOrland Park60462Make an appointment1-800-WALGREENS
Walgreens Store 4438930 Elk Grove Town CtrElk Grove Village60007Make an appointment1-800-WALGREENS
Walgreens Store 494713501 Cicero AveCrestwood60418Make an appointment1-800-WALGREENS
Walgreens Store 50766800 Ogden AveBerwyn60402Make an appointment1-800-WALGREENS
Walgreens Store 50863120 Chicago RdSouth Chicago Heights60411Make an appointment1-800-WALGREENS
Walgreens Store 512718133 Torrence AveLansing60438Make an appointment1-800-WALGREENS
Walgreens Store 51282601 E Sauk TrlSauk Village60411Make an appointment1-800-WALGREENS
Walgreens Store 51397945 W 95th StHickory Hills60457Make an appointment1-800-WALGREENS
Walgreens Store 53844700 Gilbert AveWestern Springs60558Make an appointment1-800-WALGREENS
Walgreens Store 56848800 W 95th StHickory Hills60457Make an appointment1-800-WALGREENS
Walgreens Store 91418700 S Kedzie AveEvergreen Park60805Make an appointment1-800-WALGREENS
Walgreens Store 92461000 E Northwest HwyArlington Heights60004Make an appointment1-800-WALGREENS

Community Based Events

RegionCBO NameEventEvent Date
SouthBWS Family Life CenterFood Distribution and Community EducationEvery Sat, 9:30am - noon
WestFirst Baptist Church of Melrose ParkFood Distribution and Community EducationEvery Friday
WestCercl (Loyola)Testing Every Wed, Thur and Fri
SouthArab American Family ServicesVaccine Registrations & AppointmentsOngoing

COVID-19 FAQs for workplaces

FAQs for Employers

Am I considered an essential business?

For information on whether your business is essential, please see this Essential Business and Operations FAQ from the Illinois Department of Commerce and Economic Opportunity (Dept. of Commerce). It has answers to many questions about specific types of businesses. If you still are not sure, you can reach out to the Dept. of Commerce at 1-800-252-2923 or [email protected]

What am I required to do if I’m a retail store?

Retail stores (including stores that sell groceries and medicine, hardware stores, greenhouses, garden centers, and nurseries) designated as Essential Businesses and Operations must: • Provide face coverings to all employees who are not able to maintain a 6-foot distance at all times

  • Cap occupancy at 50 percent of store capacity, or alternatively, at the occupancy limits based on the store square footage set by the Dept. of Commerce.
  • Where practical, set-up store aisles to be one-way to maximize spacing between customers.
  • Identify one-way aisles with conspicuous signage and/or floor markings
  • Communicate with customers through in-store signage, public service announcements, and ads about the social distancing requirements
  • Discontinue use of reusable bags
What are the alternative occupancy limits for essential businesses?

Stores must limit customers in the store at one time to 5 customers per 1,000 square feet. This excludes employees. The customer occupancy limit is calculated by taking the total square footage of the permanent structure the business occupies and divide by 1,000. If the square footage of the facility is less than 1,000, the number of people is also less than 5 based on percentage.

What am I required to do if I’m a manufacturer?

Manufacturers that continue to operate must follow Social Distancing Requirements and take appropriate precautions, which may include: 

  • Providing face coverings to all employees who are not able to maintain a minimum 6-foot social distance at all times 
  • Staggering shifts and reducing line speeds • Operating only essential lines, while shutting down non-essential lines
  • Ensuring that all spaces where employees may gather, including locker rooms and lunchrooms, allow for social distancing
  • Downsizing operations to allow for social distancing and to provide a safe workplace in response to the COVID-19 emergency.
What if I have an employee who has a confirmed case of COVID-19?
  • Encourage the employee to follow recommendations from their doctor and health department about isolation at home.
  • Ask the employee about their first day of their symptoms, if they had symptoms at work, and any individuals at work they had close contact with 48 hours before symptoms developed and when they had symptoms. Close contact is defined as within 6 feet for more than 10 minutes.
  • If an employee is confirmed to have COVID-19, employers should inform fellow employees of their possible exposure but maintain confidentiality as required by federal law.
  • Contacts of contacts have no restrictions. Facilities should not close because contacts of contacts of cases visited that location.
  • If an employee had close contact with another employee, then they should stay home until 14 days after the last exposure, self-monitor for symptoms, avoid contact with high-risk individuals, and follow this guidance if symptoms develop.
  • Perform cleaning and disinfection after person with COVID-19 was in the facility. Details of the type of cleaning and disinfection varies depending on the kind of workplace or business. For non-healthcare facilities (e.g., offices, daycare centers, businesses, community centers) close off the area used by the sick person, wait 24 hours or as long as possible before you clean or disinfect. Please see detailed cleaning recommendations at the CDC’s website.
How can I safely implement curbside pick-up?
  • To the extent feasible and to minimize contact, curbside pick-up orders should be paid for online or over the telephone.
  • Businesses and organizations are encouraged to schedule a pick-up or drop-off to ensure compliance with social distancing requirements.
  • Staff within the business or facility should be limited to the minimum number of staff required to fulfill orders, and to the number that can safely practice social distancing.
  • Customers should not enter the business or facility.
  • Some organizations have developed a pallet system, where staff place orders outside on a pallet for customers to pick up. When the customer arrives, they notify the store. The employee then places the order on the pallet, and the customer picks up the order once the employee has returned to the store.
When can an employee return to work after they’ve been sick with COVID-19?
  • Employers should not require a COVID-19 test result or a healthcare provider’s note for employees who are sick to validate their illness, qualify for sick leave, or to return to work.
  • For persons recovered from COVID-19 illness, isolation at home can end and they can return to work 10 days after illness onset AND at least 3 days (72 hours) after recovery.
    • Illness onset is defined as the date symptoms begin.
    • Recovery is defined as resolution of fever without the use of fever-reducing medications with progressive improvement or resolution of other symptoms.
Where can I get financial assistance for my business?

For information on local and federal assistance for your business, please see this list of Emergency Resources for Businesses from the Dept. of Commerce. The resource is also available in Spanish.

For information on the Cook County Recovery Initiative, a comprehensive initiative to provide economic relief to small businesses, non-profits, and community service organizations, please see the Cook County Community Recovery Initiative website.

How do I or an employee properly wear masks?
  • Before putting on a mask, clean hands with hand sanitizer or soap and water.
  • Cover mouth and nose with mask. Make sure there are no gaps between your face and the mask.
  • Avoid touching the mask while using it. If you touch your mask, clean your hands with hand sanitizer or soap and water.
  • Replace the mask with a new one as soon as it is damp or visibly soiled. Otherwise, masks should be changed once a week.
  • To remove the mask: remove it from behind and do not touch the front of mask. Clean hands with hand sanitizer or soap and water after removing it

FAQs for Employees

Is my employer really an essential business?

Employees with questions if their place of employment should remain open can visit the Illinois Department of Commerce and Economic Opportunity COVID-19 website, call the hotline at 1-800-252-2923, or email [email protected].

My employer is not practicing social distancing, who can I report this to?

The Illinois Office of the Attorney General has a hotline for workplace violations. Call the hotline at 844-740-5076 or email [email protected].

For workers with concerns about long-term care facilities, including nursing homes, please call the Illinois Dept. of Public Health through their hotline: 1-800-252-4343. More information is also available at this website.

What resources are available for workers whose hours have been cut, workplace has closed or who have been terminated?

If you have been temporarily laid off due to COVID-19, you may be eligible for unemployment benefits as long as you are able, available, and actively seeking work. Under recently adopted emergency rules. You do not have to register with the employment service, and are instead considered to be actively seeking work as long as you are prepared to return to your job as soon as your employer re-opens.

What do I do if I am unable to secure mask/face-covering?

If you are unable to secure masks, many local businesses now sell cloth face coverings. Click here to learn how you can make your own cloth masks. Cloth face coverings should be washed after every use. A washing machine should suffice in properly washing a face covering.

What resources are available to support immigrant workers?
  • Arise Chicago has information for how to protect yourself if you are currently working, for domestic workers, including sample letters and petitions, what to do if you lose work hours or lose your job, local resources to help you, immigrant rights. Find out what is Arise doing during this crisis and what you can do to help.
  • Centro de Trabajadores Unidos (CTU) – As immigrants and allies, CTU has been mobilizing and advocating for comprehensive immigration reform that keeps families together. CTU provides training and education on immigration rights, including the Dream Act and Deferred Action; citizenship classes; community citizenship workshops; and educates legislators on the issues and needs of the immigrant community to support passage of just legislation. Workers are granted certain basic legal rights to safe, healthy and fair conditions at work. Visit the CTU website for information about worker rights, occupational health and safety laws, minimum wage, overtime laws and discrimination. 
I lost my job because of COVID-19, where do I apply for assistance?

If you’re without access to paid sick leave or unable to work because of COVID-19, call Illinois Department of Employment Security at 1-800-244-5631 to apply for unemployment insurance.

What if I get COVID-19 at work? I am still working.

If you have been exposed to a person with COVID-19, you can continue to go to work but should monitor your health for 14 days and stay away from others if you get sick. Please see the question below about sick leave expansion during COVID-19.

If you become ill with fever, cough, or shortness of breath, stay home for at least 7 days after you first became ill, or 72 hours after your fever has resolved and symptoms are improving, whichever is longer. Most people will have mild symptoms and be able to recover at home.

Consult with your doctor if you have: fever, cough, trouble breathing, chills, or other flu like symptoms that are not better or are worsening after 24‐48 hours, or if you have mild symptoms and are pregnant, have a weakened immune system, have chronic health conditions, or are an older adult (60+).

  • If you don’t have insurance, you can seek care at a community health center or Federally Qualified Health Center (FQHC). FQHCs provide healthcare based on a sliding fee. You can find the nearest health center by going to: https://findahealthcenter.hrsa.gov/ Please call ahead. Please note: ICE has suspended removal operations at health care settings.
  • If you need immediate medical attention, and you think you may have COVID‐19, call your healthcare provider’s office or clinic before going in for care. If you think you are having a medical emergency, call 911. If you have been exposed to COVID‐19, notify dispatch personnel so emergency medical services personnel are prepared.
Am I eligible for sick leave or FMLA?

The Families First Coronavirus Response Act requires most companies and nonprofits under 500 employees to provide extended family and medical leave benefits and up to two weeks of paid sick leave to their employees for COVID-19 related reasons. Generally,

  • Two weeks of paid sick leave is available to all employees until December 31, 2020. For employees that are unable to work because they are quarantined or experiencing COVID symptoms and seeking medical diagnosis, they should receive their regular rate of pay. For employees who are unable to work because they are caring for an individual subject to quarantine or a child whose school or childcare closed, they should receive 2/3 of regular pay.
  • Extends Family and Medical Leave benefits, adding up to 10 weeks of paid leave, to employees of companies with fewer than 500 workers if caring for a child whose school or day care has closed. The pay is at two-thirds the employee’s regular rate of pay. This FMLA extension is available until December 31, 2020.
Resources for Workers

Economic Assistance is available for working families and businesses through Cook County Government and the State of Illinois. Visit these websites for information about loans for small businesses, unemployment insurance, cell phone and utility relief, food access, Medicaid waivers, taxes, and more. Click on the photo tiles at page bottom for IDPH Resources for Economic Assistance and U.S Department of Labor. Additional resources can be found on our Resources page.

Communication Toolkits


General Messaging from the CDC

What You Need to Know

  • COVID-19 vaccines are safe and effective.
  • You may have side effects after vaccination. These are normal and should go away in a few days.
  • It typically takes two weeks after vaccination for the body to build protection (immunity) against the virus that causes COVID-19. You are not fully vaccinated until 2 weeks after the 2nd dose of a two-dose vaccine or two weeks after a one-dose vaccine.
  • Learn how to find a COVID-19 vaccine so you can get it as soon as you can.
  • People who have been fully vaccinated can start to do some things that they had stopped doing because of the pandemic.
illustration of COVID-19 vaccine bottle and sticker

What We Are Still Learning

  • We are still learning how well vaccines prevent you from spreading the virus that causes COVID-19 to others, even if you do not have symptoms. Early data show that vaccines help keep people with no symptoms from spreading COVID-19.
  • We are also still learning how long COVID-19 vaccines protect people.
  • We are still learning how many people have to be vaccinated against COVID-19 before the population can be considered protected (population immunity).
  • We are still learning how effective the vaccines are against new variants of the virus that causes COVID-19.


Availability of Vaccines

What we know

Vaccines are now more widely accessible in the U.S. Everyone ages 12 and older is recommended to get a COVID-19 vaccination.

Vaccines are now more widely accessible in the U.S. The federal government continues to work toward making vaccines widely available for everyone at no cost. Learn more about how COVID-19 vaccines get to you.

Many doctors’ offices, retail pharmacies, hospitals, and clinics offer COVID-19 vaccinations. Your doctor’s office or local pharmacy may contact you with information about their vaccination plans. Parents, check with your child’s healthcare provider about whether they will offer COVID-19 vaccination.


Information about COVID-19 Vaccines for Children and Teens

Get a COVID-19 vaccine for your child as soon as you can.

Prepare for your child’s vaccination visit.

  • Get tips for how to support your child before, during, and after the visit.
  • Talk to your child before the visit about what to expect.
  • Tell the doctor or nurse about any allergies your child may have.
  • Comfort your child during the appointment.
  • To prevent fainting and injuries related to fainting, your child should be seated or lying down during vaccination and for 15 minutes after the vaccine is given.
  • After your child’s COVID-19 vaccination, you will be asked to stay for 15–30 minutes so your child can be observed in case they have a severe allergic reaction and need immediate treatment.

Possible side effects

Your child may have some side effects, which are normal signs that their body is building protection.

On the arm where you got the shot:
  • Pain
  • Redness
  • Swelling
Throughout the rest of your body:
  • Tiredness
  • Headache
  • Muscle pain
  • Chills
  • Fever
  • Nausea

These side effects may affect your child’s ability to do daily activities, but they should go away in a few days. Some people have no side effects.

Ask your child’s healthcare provider for advice on using a non-aspirin pain reliever and other steps you can take at home to comfort your child. It is not recommended you give pain relievers before vaccination for the purpose of trying to prevent side effects.

After you and your child are fully vaccinated against COVID-19, your family can resume activities that you did prior to the pandemic. Learn more about what your child and your family can do when you have been fully vaccinated.

Cost of vaccines

You will not be charged for a COVID-19 vaccine.

COVID-19 vaccination providers cannot:

  • Charge you for the vaccine.
  • Charge you any administration fees, copays, coinsurance, or the balance of the bill after appropriate reimbursement.
  • Deny vaccination to anyone who does not have health insurance coverage, is underinsured, or is out of network.
  • Charge an office visit or other fee to the recipient if the only service provided is a COVID-19 vaccination.
  • Require additional services in order for a person to receive a COVID-19 vaccine; however, additional healthcare services can be provided at the same time and billed as appropriate.

Click here for downloadable flyer (PDF)


Click here for the downloadable flyer (in Spanish)


CCDPH's "My Shot" campaign/microsite - Vaccine information, factsheets, graphics and social media graphics

CCDPH's "#Maskup" campaign/microsite - Stresses the importance of wearing a mask and social distancing, even now that vaccines are available

CCDPH's "Answer the Call" campaign/microsite - Why Contact Tracing is so important to stop the spread of COVID-19


8 1/2 X 11 Flyer in English with information about the mass vaccination sites-downloadable pdf


8 1/2 X 11 Flyer in Spanish with information about the mass vaccination sites-downloadable pdf

Guidance for employers and employees on workers’ rights and safety


What to do if you were exposed to someone with coronavirus

Resuming business toolkit

Resuming business toolkit

Releasing cases from quarantine graphic

Releasing cases from quarantine graphic

quarantine guidance

quarantine guidance

quarantine vs isolation graphic

quarantine vs isolation graphic

workplace health and safety guidance

workplace health and safety guidance

guidance for cleaning and disinfecting

guidance for cleaning and disinfecting


Protect From Covid-19

essential worker farmer

Cook County Resources

Cook County ShinyApp


Department of Labor

Updated May 28, 2021, 8:52 AM